About Page 4

About

OUR TRUCKS

Operating out of fully stocked box trucks allows us to provide efficient and timely resolution to your plumbing issues, often completing the job in just one visit. Our specialized trucks are meticulously equipped based on our customers’ specific requirements and the frequent repair or replacement parts we need. In the event that your fixture is beyond repair or you’re simply ready for an upgrade, we have a comprehensive inventory of professional-grade fixtures, including faucets, toilets, sump pumps, and more. This ensures that we can promptly address your needs and provide high-quality solutions tailored to your preferences.

OUR PLUMBERS

The quality of our service at True Blue Plumbing LLC is of utmost importance to us. We take great care in selecting our employees, ensuring that they uphold the highest professional standards. Prior to commencing employment, potential candidates undergo a comprehensive screening process, including a thorough background check and a urine analysis. This rigorous evaluation is essential in maintaining the integrity and reputation of our company.

Upon joining our team, each service technician undergoes rigorous training and continuous education, equipping them with the latest industry knowledge and techniques. We are dedicated to providing our customers with highly skilled and knowledgeable plumbers who can address a wide range of plumbing issues effectively.

Our commitment to excellence extends beyond technical expertise. We take great pride in the exceptional level of respect and customer service that our technicians are trained to deliver on every service call. When you choose True Blue Plumbing LLC, you can be assured that you will receive not only outstanding technical proficiency but also courteous and professional treatment from our dedicated team.

OUR OFFICE STAFF

Our amazing office staff, as important and equally well trained, meet any and all expectations. Waiting on your call, they can help answer any questions you may have and offer flexible scheduling to always meet your needs first. From your first call, every service call starts in the office, as well as end in the office upon their ‘check up’ call performed within 48 hours of completion of the service call, confirming you’re problem free and completely satisfied.

Our staff members are not only highly trained and experienced, but they also have a deep understanding of the needs and concerns of our clients. They are dedicated to providing exceptional customer service and ensuring that every step of the process runs smoothly for you. Whether it’s scheduling appointments or providing assistance over the phone, our office staff is committed to delivering the highest level of support.

In addition to their expertise, our team is known for their friendly and welcoming approach. They strive to create a positive and accommodating environment for all our clients, making sure that you feel comfortable and well taken care of from the moment you reach out to us. We understand that every interaction counts, and our staff is here to make sure that you have a seamless and pleasant experience with us.

Furthermore, our commitment to your satisfaction doesn’t end when you hang up the phone or leave the office. We follow up on every service call to ensure that the work has been completed to your expectations. Our ‘check up’ call within 48 hours of the service visit is designed to address any lingering concerns and confirm that you are problem-free and completely satisfied with the results. Your peace of mind is our priority, and our office staff plays a crucial role in making sure that you receive the best possible support and care.